First, the processing when receiving the information of the placed explosives

l. When you know that an explosive item has been placed, or if you receive a threatening phone call that threatens to explode, keep calm and record carefully. At the same time, report the top management at the fastest speed and immediately report the case to the local public security organ.

2. The manager of the management office is responsible for immediately establishing the anti-explosion headquarters. Add security guards, strengthen the management of entrances and exits, and strictly guard against unfamiliar or suspicious personnel, and carefully check the documents and carry items.

3, immediately notify the gates, check the garage for lost items, and strengthen the patrol, found that no main items do not touch, immediately reported, and reported to the public security organs, request assistance.

4. When it is determined that there is an explosive item, evacuate the personnel immediately and request the public security organ to assist in the handling.
Second, emergency treatment in the event of an explosion

l After receiving the explosion report, the duty officer immediately rushed to the scene, immediately reported to the company's top leadership, and reported the case to the public security organ. If the fire caused the fire immediately, 119; if there were casualties, immediately go to the 120 emergency center. Call for help, and send people to meet the public security, fire, emergency department fJ vehicles, personnel, and guide them into the scene.

2. Immediately set up a temporary headquarters, which consists of the highest value of the property management company, the engineering department and the property department.

3. The engineering personnel quickly cut off the necessary power supply. The security guards organized the evacuation of customers near the explosion site and did not have a warning line 30m away from the explosion center. No related personnel were allowed to enter. At the same time, the security and property assistants were patrolled in public areas. Apricot also has suspicious explosives.

4. The fire control center is highly alert to monitor whether there are any suspicious situations such as fires. The employees on the job must also stick to their posts and pay close attention to whether there are any suspicious circumstances.

5. The engineering department is responsible for providing the floor plan for public security personnel to use when solving the case.
Third, after receiving power failure, water stop notification processing

l. After receiving the power failure and water stop notification, post a notice to inform all users, and please cooperate with the closing of various indoor electrical equipment (except lighting).

2, prepare sufficient lighting tools, security guards and property managers to check the provision of spare lighting layer by layer to ensure that the lighting system is normally activated after power failure.

3. The engineering department is responsible for the specific operation of the backup power supply.

4. The highest-value personnel of the property department shall make arrangements for the preparation of each department and final confirmation, and notify all departments to prepare for the transfer.

5. The city power is converted to standby power generation. Before the formal power transfer, check the low-voltage electric house to confirm that the equipment and personnel are ready; in the monitoring room, check the customer's take-off situation, notify the engineering department to stop the elevator when the unmanned passenger is confirmed, and then inform the low-voltage electric house to start the transfer. After the power is turned on, the highest duty officer informs the engineering department to open the ladder. After the power supply is turned into normal, the highest duty value still needs to observe the elevator operation in the monitoring room, and leave after half an hour of normal operation. The backup power generation is converted to the mains program.

6. Security guards step up patrols to prevent incidents such as theft and fire. At the same time, additional personnel are deployed in the lobby to strengthen the registration of the building personnel.

7. After receiving the water stop notice, the engineering personnel will fill the water in the reservoir.
Fourth, the treatment of gas leaks

1. It is found that the coal slag leaks, and it is not allowed to use the siren machine on the site. It is strictly forbidden to ring the doorbell, make a phone call, or use other tools that are easy to spark.

2. All openable windows are gently pushed open to evacuate the gas.

3. Inform teammates or equipment workers to quickly close the gas main valve.

4, knocking on the door to call the owner, if the owner does not respond, when feeling the smell is bleak (or bring a gas mask), in the case of Bao Wang's own safety, climbed into the window next door or broke into the door to save people.

5, found that someone is in a coma, should be rescued in time, as soon as possible to escort the poisoned person to the nearest hospital. ,

6. Inform the superior leader to the scene and inform the person in charge of the gas company to be present. Cooperate with relevant departments to find out the reasons and understand the situation.
V. Disposal methods for theft or robbery of criminals

1. After receiving the report, rushed to the scene of the case, kept calm, sent a signal, and called the nearby security guards and the masses to support.

2. Visiting the masses and collecting the circumstances of the robbery are provided to the public security organs. Witnesses were asked about the number of robbers, age, gender, face, hair style, clothing and other obvious characteristics, direction of escape, vehicles used and characteristics.

3. If the robbers flee the scene, use the intercom to explain the offender's escape direction and report to other members and the security department (security squadron).

4. If the criminal is found to be at large, he should call the masses on the road to help block it.

5. If the criminal escapes by car, he can intercept the motor vehicle to chase or report to the "110" or report to the police station.

6, do a good job of their own prevention, not only to stop the criminals, but also to ensure their own personal safety, should be blocked by many people or more people.

7. There is a fixed site, and the site is protected. If there is no fixed site, save the items left by criminals, especially the tools for crimes. Avoid damage to fingerprints. Do not touch the tools and weapons of the robbers. Do not let unrelated people enter the scene.

8. If the victim or the present presence is injured, he should immediately take the car to the hospital for rescue and report to the public security organ promptly. Accompany the colleague and the master to report to the police station.
Sixth, the treatment of drunken people

l During the duty period, the intoxicated personnel who know the entanglement should be persuaded to leave the security target area; if necessary, notify their family members or units to take them back, or take preventive measures; Act on the camera, don't argue with it.

2. It is found that drunken people who break into the public places are mad, swearing, destroying public and private property, and even harassing women, they should immediately report to the police for treatment.

3, drunken people do not listen to constraints on the post, detained class members or pedestrians, attracted the crowd onlookers, obstructing traffic and public order, should promptly report to the police station, forcibly restrained to wake up.
Seven, the handling of looted property

1. In the event of mass collective looting, it should be loudly stated that looting the state, collective or personal property is an illegal act that infringes public and private property, and tells the masses not to be blindly deceived.

2. The time, place and number of participants of the mass looting incident will be promptly reported. The specific situation will be reported to the local public security organ.

3. Provide the public security organs with the personnel who took the lead in looting and the materials that were robbed of the materials. At the same time, assist the public security organs to check the materials on the spot and find out the property that was robbed of the loss.
Eight, the treatment of gathering people fighting

l. Dissuading the two sides to leave the scene, disperse the crowds and collect weapons used in fighting. If it can be confirmed that it violates public security regulations or criminal acts, it should promptly report to the public security organs or hand over the actors to the public security organs.

2. Be vigilant and prevent the bad guys from using chaotic machines to carry out sabotage activities or theft activities.

3. The two sides do not listen to the suppression, the situation continues to develop, the scene is difficult to control, and the public security organs should be promptly reported. If there is a serious injury, they will be sent to the hospital for rescue.

4. Assist the public security organs in surveying the fighting scene, collecting various fighting and fighting tools, and identifying them as the first party.
9. Handling of general disputes

l, promptly advise, and report to the superior or the office.

2. Ask the parties carefully to find out the situation. Ask the parties about the cause and process of the dispute, and understand the other people present and distinguish between right and wrong.

3, persuasion of education, channeling mediation, can also be separately channeled, that the contradiction is not large, can be comprehensive public mediation.

4. Convene the parties to open a mediation meeting, explain the content and purpose of the mediation, and present opinions and opinions on mediation disputes. Seek opinions from the parties for discussion and strive for mutual understanding and mutual accommodation. If the two sides agree, that is, the mediation agreement is fulfilled and the parties sign.

5. If the mediation between the two parties is invalid, the public security organ shall handle it.
X. Processing of parabolic objects at high altitude

l. If there is a parabolic phenomenon, you should quickly identify the parabolic direction, floor number, location, and immediately report it to the security department or the management office, and send someone to look after the discarded items (evidence). Facilities, vehicles, etc., apply coils around, and take photos and deposit certificates.

2. If there is an injury (death), you should immediately assist the injured to be sent to the nearest hospital and immediately call the police. Block the stairway and wait for the public security organs to send personnel to investigate.
XI. Treatment of typhoon storm and flooding

Before the storm of typhoon:

1. Post warning notices to remind all manufacturers, owners, and residents, and all units to enter and leave the staff to do preventive work.

2. Check the building facade, notify the occupants to close the windows, and remove the flower pots and sundries placed on the balcony. Check the roofs, roofs, and floor drains, find blockages, and notify the water workers and cleaners to clear them.

3. Items that are removed or fixed on the ground, rooftops, and roofs that are easily blown away by the typhoon.

4. Timely divert the vehicles parked around the building to the open area of ​​the vehicle.

5. The endangered buildings will be strengthened in time with the management office to reinforce some unstable road signs.

6. Inform the security guard to prepare the rain gear, and protect the security guard's duty equipment, walkie-talkie, and gate switch to prevent rain damage.

During the typhoon storm:

1. Invite all security guards to pay attention to safety. Patrol security guards should not stand under the building; if they need outdoor work, wear a helmet.

2. Remind the owners and community employees of the past to pay attention to safety and not to stay outdoors.

3. For some unsafe items to be dropped, use a rope to open the cordon if necessary.

4. Strictly monitor and prevent unscrupulous elements from looting.

5. After the typhoon, organize personnel to check the damage of public facilities and do statistics and clean up the garbage.

Water immersion treatment:

l, organize a rescue commando team, responsible for loading and transporting sandbags.

2. Inform the owner of the timely storage of edible water.

3. Block the sandbag wall at the entrance and exit of the basement and send people to care for all important public facilities that are vulnerable to damage after flooding, such as elevators, electric boxes and other power systems.

4. If water is immersed in the elevator shaft or strong and weak electric well, the elevator worker and electrician should be notified in time to close the elevator, cut off the power supply, and deal with the flooding problem of the electric well house.

5. After the flooding, remove all the sandbags and clean them.
12. Procedures for rescued trapped people in elevators

1. The fire center receives the elevator emergency telephone or security guard to inspect the trapped ladder, immediately reports the shift monitor and the duty leader, and informs the maintenance department of the specific position, elevator number, and floor of the elevator that will be trapped in the elbow (when the maintenance department is notified) It is necessary to ask the other party's name and tell someone to be trapped.) Organize the security guard to the site to assist the maintenance personnel to coordinate control of the elevator and rescue the trapped person.

2. The monitoring center observes the situation of the personnel in the elevator through the TV monitoring screen, and uses the elevator emergency telephone to contact the trapped person to explain the comforting work.

3. If you cannot solve the problem in special circumstances or have serious physical discomfort in the trapped person, you should immediately report it to the fire department or ask the relevant department for solution.

4. After being rescued, the trapped person asks if there is any discomfort, whether he needs help, etc., and provides the name, address, telephone number and the reason for going to the building. If the trapped person does not cooperate and leaves on his own, it will be recorded.

5. The duty supervisor fills in the major accident report form and records the fault situation and the treatment process in detail.